Order Status :
When your order has been received and you have provided us with a valid email address, you will receive an Order Confirmation via email. Should you not receive a confirmation email, please log on to your Forever 21 account to verify if your order has been placed before re-submitting your order to avoid duplicate orders from getting placed. As a registered user you can also view your order status by clicking "MY ACCOUNT" and logging in with your user ID and password and then clicking on "ORDERS".
Modify or Cancel Order :
Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us. If you did not receive an Order Confirmation email or Shipping Confirmation, please check your account by clicking "My Account" to verify that your order has been placed and to check the order status. After checking "My Account", if you still need assistance please contact us at (888) 494-EVER or
online@forever21.com.