I've gone to Chura twice. A 50/50 experience for me. I forgot the name of the good stylist, but as for the bad one- I DON'T recomend Yuki Tamai. She definately has skills but her communication is awful! She didn't follow the photograph I brought along for the cut- took about an 40min fixing it afterwards. For color she didn't understand the photograph so a translator stepped in. I wanted undertones of brown beneath my bangs. She is very polite and all but seriously cut/color/bleach -It took ridiculously long- I'm very skeptical to go back to chura to touch up my roots....