hey guys. i recently lost my mytreat visa card.. and i went on the site and it said this.
What happens if my Citizens Bank / Vancity Gift Card is lost or stolen? [
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You must notify us immediately by calling the number listed on the back of your card and providing your card number and other information we request. Once you have notified us, your card may be replaced at your written request, subject to our verification of your request and a $20 replacement fee. [

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i doont have the number of the card because i lost it... and we have to pay 20 dollars to get and repacement? because i have $35 ...
so i have to pay 20 dollars to get back my35$ card? o__O
can you guys tell me what it means? thanks in advance (=