I just placed an order on forever 21, and i was on the billing page, and then i entered all the information, and it said please wait and don't refresh, after i waited, the page refreshed and said error please go back or refresh, so i don't noe if my purchase went thru or not or should i place an order again? how do i noe? ahhhhhh

do you know you're order #? if you do you can check here:

i just tried to pay online, i entered my credit card number and then it was processing my order, then the page refreshed to error, and no i didn't get a order #.

ohh...im no help there then, i've nvr shopped online before. the most i can suggest you is to email them

lol, i never shopped online before either, this is my first time, so now i don't noe what to do =[ thanks anyways

check your emails . usually if you order something, they'll send you a conform notice thing to your email .

should i wait a couple of days to process my order again??

isn't there a toll free number you can call to reach their customer service to inquire about it?
yeah like rrootbear said, they usually send you a confirmation email that your order is being processed

Order Status :

When your order has been received and you have provided us with a valid email address, you will receive an Order Confirmation via email. Should you not receive a confirmation email, please log on to your Forever 21 account to verify if your order has been placed before re-submitting your order to avoid duplicate orders from getting placed. As a registered user you can also view your order status by clicking "MY ACCOUNT" and logging in with your user ID and password and then clicking on "ORDERS". Modify or Cancel Order :

Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us. If you did not receive an Order Confirmation email or Shipping Confirmation, please check your account by clicking "My Account" to verify that your order has been placed and to check the order status. After checking "My Account", if you still need assistance please contact us at (888) 494-EVER or .

Hmmm, i never got a confirmation e-mail yet though

It takes about a day or two before you get a confirmation email. If you want to stay on the safe side wait 3-4 days. The same thing happened to me once and I just logged off and waited for an email and I never got one. So it didn't go through. A few days later I placed the order again. Just give it a few days to be sure.

I don't know about Forever21 but on sites i've ordered from send a immediate "receipt" email summarizing the order you've placed.
Some send an email a couple days later to confirm that the order has been recieved/processed/and will be shipped.

if you're not in a rush to get the clothing... just wait a couple of days and check your creditcard info online.

also try to call the toll free number

I'm pretty sure the order didn't go through. That happens to me sometimes when I place orders online, so I don't think you should worry about it. Forever21 usually sends a confirmation email with your order # once you finalize the order. Better yet, you can check your online order history in your account with Forever21 and if you see no orders then the order obviously did not go through! Hope that helps.