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Old 02-23-2008, 12:54 AM   #1 (permalink)
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Extremely Rude Customers!

Most, if not all, of you probably have a job. You know how hard it is sometimes when customers walk in and are total jerks to you for no apparent reason.

I must RANT this one out because it pissed me off so effin much.

I was at customer service today, doing what i'm supposed to do. I rang a couple purchases through, and this one girl mumbled something under her breath, which sounded like "these are school supplies"

now when someone says that, I'm supposed to make sure that the school supplies that are non taxable, become non taxable. So I charged her one tax for these pens. So there I was all happy and feeling good about the day, when suddenly a short plump woman comes up to the counter with 2 girls. One of them being the girl I gave "one tax" exempt to. She asked why I charged one of the girls 2 tax, while the other 1 tax for the same pens. I replied "because one of them didn't tell me, and the other one did." The lady turned to one of the girl and asked if she had asked for one tax, and she shook her head "no".

That didn't bother me, so I smiled and explained that I can return the item and buy it back for her for 1 tax. Ok instead of saying "oh okay cool thanks" or whatever a nice lady would say, she rants on in english, saying "yea this daughter is younger! she should have one tax too! look at them they're the same height!" and "if youre going to do it do it right." Yea tell me all that you want it tax exempted after 5 minutes of buying it.

While i'm ringing the things through for the return, she started speaking in chinese, making all these rude remarks, as if i didn't understand what the eff they were saying. i'm pretty tall compared to other girls. (5'9 to be exact) and the daughters were around 5'3? ish. so shes speaking in chinese "wow why is she so tall, is she standing on something" she looks around the desk and goes "so 'fkin' tall" *note these are roughly translated from chinese*

By that time I was annoyed and pissed off. Why would you say something so stupid like that? She said it in a way that sounded like she was criticizing for the fact that I was tall. I just wanted to yell in her face for being such a f****n b**ch, but i decided to hold it in because you know CUSTOMERS ARE ALWAYS RIGHT.

I can't do a return for one tax without actually returning the money first, and they paid with cash. So I typed some stuff in and poof out comes the till. This time, the woman says "wow do you have to really give us our money back" (still in chinese)

I finished through the transaction, and at the end one of them had to sign the return. yet again the rude lady was like "she needs a signature too!?" (chinese)

I can tell they were being jackasses to me because the mom was whispering stuff to her daughter's ear and giggling and shat.

This is what pisses me off the most. Cashiers arent fkin dogs. we aren't any fkin different than anyone else. stop treating us like fkin shiat. i hope that woman burns in hell. it was one of the worst customer experiences ever.

PS: i'm chinese myself, 100 percent chinese. so i dont get why she would speak in chinese and think that i wont fkin understand she's saying.

PSS: if you're reading this and you happen to be one of the daughters, tell your mom to lock herself in her room and not have any contact with other people because the way she treated me was unacceptable to society.

thanks for reading, have a good evening.

/RANT
 
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Old 02-23-2008, 12:58 AM   #2 (permalink)
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Re: Extremely Rude Customers!

that totally sucks.. i hate people like that, especially when your doing them a favour
 
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Old 02-23-2008, 01:00 AM   #3 (permalink)
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Re: Extremely Rude Customers!

A lot of old ladies are like that. Pisses me off sometimes too =( I hate those cheap asses just sit there and whine about prices, and gives me lots of attitude.
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Old 02-23-2008, 01:05 AM   #4 (permalink)
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Re: Extremely Rude Customers!

What a pain !
Haha, that lady's a major dumbass..to the max D:
 
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Old 02-23-2008, 01:05 AM   #5 (permalink)
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Re: Extremely Rude Customers!

There's these two ladies that would come in and buy some cheap stuff and make us wrap it for her EVERY SINGLE TIME. and she tells us to hurry up in a really rude tone. if she's in so much of a hurry then why won't she buy a gift bag?!

sometimes i just want to talk back to the customers.
 
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Old 02-23-2008, 01:08 AM   #6 (permalink)
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Re: Extremely Rude Customers!

exactly. it's like they treat us like shat cuz they think we cant do shat because theyre always right. so they feel like they have all the power and what not.

god i swear that lady i served today mustve felt big acting like a bitch to a "tall" person. if she was so unsatasfied with what was going on then why not go shop somewhere else.

she didn't even know that school supplies were non taxable until i explained to her why one of her girls got one tax and the other didnt.

LOAD OF CRAP.
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Old 02-23-2008, 01:11 AM   #7 (permalink)
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Re: Extremely Rude Customers!

Wow how rude.. you should've said something back in Chinese right before you were leaving. But it sucks because if you do something really rude, you would probably get fired.

Where do you work?
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Old 02-23-2008, 01:13 AM   #8 (permalink)
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Re: Extremely Rude Customers!

Quote:
PSS: if you're reading this and you happen to be one of the daughters, tell your mom to lock herself in her room and not have any contact with other people because the way she treated me was unacceptable to society.
i LOL-ed at this
yeah. during these moments you think of the bling youre getting for putting up with this kind of stuff...
my friend use to work @ zara in the children's section and she would always bitch about the little kids who wreck all the displays and the parents who dont do jackshiet about it
 
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Old 02-23-2008, 01:17 AM   #9 (permalink)
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Re: Extremely Rude Customers!

Quote:
Originally Posted by ko0ty View Post
Wow how rude.. you should've said something back in Chinese right before you were leaving. But it sucks because if you do something really rude, you would probably get fired.

Where do you work?

i should've, but i was way too caught up in the heat of the moment to be spontaneous.
shoulda been all like "have a good day, hope to see you again!" in chinese.

+

i work @ staples.
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Old 02-23-2008, 01:24 AM   #10 (permalink)
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Re: Extremely Rude Customers!

ugh i know what you mean!

i'm 100% chinese, and look chinese but grew up in the philippines so i'm fluent in tagalog. sometimes at work, people would also comment using tagalog about this and that, not realizing that i understand them perfectly.

when i'm at bar (i work at starbucks) and hear them talking about me or my coworker in tagalog, i'll be like "i have a *insert drink here* for *insert name here*" and when its their drink i look them in the eye and say "salamat!" which is thank you in tagalog.

still gotta have good customer service but doesn't mean i can't be sarcastic about it, hahaha
 
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Old 02-23-2008, 01:27 AM   #11 (permalink)
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Re: Extremely Rude Customers!

whoa. u know wut. if a customer is treating me badly, i won't serve them. cuz they disrespect me.

a customer called me a BITCH on christmas day. crazy eh? jus because the wine he bought wasn't in the system, and when i found the price. it was higher than he thought it was.

i was pissed off so i told him that he's not gonna get what he needs for christmas and i took his stuff and put it on the floor where my cashier stand was LOL muahaha. take that jerk!. my manager wouldn't serve him either (there was only 2 cashiers that day). my manager told him that the only way he would get service was to apoligize to me. when he apoligized i teared up. i dunno why. im normally not a sissy emotional person either. maybe it was the fact he actually had a heart felt apology and he explained why he hated xmas...

PS. F*** the Customers, I'm Always Right! <-- i joined that facebook group too haha.
 
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Old 02-23-2008, 01:30 AM   #12 (permalink)
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Re: Extremely Rude Customers!

(off topic) you are too tall krean... 5'9!!! haha j/k =)

I am 100% Chinese too, but I am so white washed that a lot of the Chinese ppl don't realize that I am Chinese. Sometimes I hear them commenting about me in Chinese...usually positive comments though.
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Old 02-23-2008, 01:31 AM   #13 (permalink)
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Re: Extremely Rude Customers!

Quote:
Originally Posted by AQu01rius View Post
(off topic) you are too tall krean... 5'9!!! haha j/k =)

I am 100% Chinese too, but I am so white washed that a lot of the Chinese ppl don't realize that I am Chinese. Sometimes I hear them commenting about me in Chinese...usually positive comments though.
shuuuuuuuuuuusssssssssh
i dont actually feel that tall now. probably because by grade 11 everyone's grown a lot and i've gotten used to it much more.

i really hate it when that happens. people talk crap about you thinking you wont understand it. arses
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Old 02-23-2008, 01:32 AM   #14 (permalink)
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