i went to Stitch It besides Old Navy in metro before.
and i hate that place and never plan to go back
i had a not so good experience there. i was getting my juicy heiress sweatpants hemmed there..and i specifically asked for a certain length and pointed it out to them where i wanted the bottom of my pants to hit - just touching the bottom of my heels on my runners.
they argued with me and said that if the pant bottom was "shorter" it be better. i wanted to say "yeah better for u but not for me since i'll be the one wearing the pants - not u" instead, i just told them politely that i didn't think shorter would look good cuz i don't like the look of short pants and i gave a reference to Erkel lol. and the seamstressed gave me attitude

in the end, the hemming was alright. good thing they didn't screw it up......or else that's $165 down the drain.
thus, i'm never going back there ever again. i like going to
the other alteration place in metro. it's on the superstore level right across from that bbt place. it's own by an asian lady and she's nice. and she'll do it exactly the way u want it

i go there all the time when i need my pants hemmed. price wise?...hm..i never did original hem there..i forgot the exact pricing. but it's a lil less than Stitch It. and it's usually done in 30 mins too.
also, my bf went to that alteration place in metro beside zellers! they did a good job on his jeans! just go anywhere but Stitch It lol.