american eagle all access pass ?

sokaren · 04-01-2008, 08:47 PM

have a question
at american eagle they the all access pass
for example the earning period is 1/1/2008 to 3/31/2008
do we get to use our reward points for 1 month after the earning period ... the whole month of april?
or does the reward points restart beginning april 1, 2008?

cheesegrater · 04-01-2008, 08:58 PM

it resets itself every season, or earning period. if you earned enough points in the time frame they give you, they send you the discount card and i believe you can use it any time until it expires.

quisitely · 04-01-2008, 10:33 PM

I feel I can answer your question, sokaren. I friggin' worked there for 3 years on-off as lead cash!

You can't just start using it today, april 1. It's an american company obviously and the all-access points are redeemed via coupons, so you have to wait until they send it to your house. This takes about 2-3 weeks for Canada.

Also on ae.com there's an all-access pass link. Make sure you wrote the right address on the form or else you're not getting anything. They allllways make mistakes too b/c all the info you people write on the cards are entered in by hand and most of the customer service reps are down south so if you wrote "Poco" instead of Port Coquitlam, it often doesn't go in and alot of people miss out on points!

Good question!

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