I was with my friend today this afternoon looking for a AYCE place near downtown because we were starving ourselves to get the most of our AYCE after volunteering! One of my other friends suggested over text that we should go to a place near Gyoza King for AYCE, so we were walking towards Gyoza King which was 11 blocks away. I happened to see "Toyama Sushi" and there were alot of people in it so I assumed it was good. My friend and I walked in and we were greeted by a male and seated immediately. This was at around 3:15PM? We placed our order down and about 10~15minutes later we recieved our food, since it's AYCE we wanted to get the most of our money so got another piece of paper and placed our second order it took about 20 minutes to get that. My stomach started to hurt so I went to the washroom. It's about 4ish right now and we asked for yet another piece of paper, filled it out, asked for two cups of water, and gave it to the waiter. 20 minutes passed and no food. 30 minutes passed so I raised my hand and the waitress said "sorry i'll check for you." She never came back My stomach started to hurt so I went to the washroom again. 40 minutes passed and I was fed up, I asked the male waitress and he said "ask one of the waitresses, i'm eating" 45 minutes passed and I finally got the attention of another female waitress, this time she actually checked and came back 5~10 minutes later. The first female waitress came back with attitude, threw another piece of paper down and just gave us another piece of paper to order with. Then the second waitress came by right after and said "sorry, we lost your order in our system can you please reorder?" 10~20 minutes passed and the first female waitress came by and gave my friend her beef short ribs that were most likely from another person's order that she messed up. Another 5 minutes passed and she tried giving us orders that weren't ours for some reason. It's around 5ish right now and my friend and I are just annoyed, tired, and want to leave. The only reason we stayed was to get our money's worth of food. Another 5-10 minutes pass and she finally gives us the other half of our third order I finish my share and head to the washroom again, because my stomach is starting to hurt a little. We both finally finish our food and are too fed up to wait for another order so we head to the cash register to pay because it'll be way faster. My friend asks me if my stomach hurts because her stomach does. The second waitress gives us our bill and I tell her to split it, on the receipt I see that the total is $27.9, so I tell the waitress that it says outside that they're advertising AYCE for $12.95 person. She calls the first waitress over and the first waitress just struts over with this attitude and this b*tch face. I told her that we were here for the lunch AYCE, not dinner. She ended up YELLING at me in the middle of the store about how it's a Sunday, and on Sunday for some reason they charge a dollar extra. I let it go, paid, and left. My friend and I stepped out of the restaurant after she went to the washroom and told me again that her stomach hurt, we were almost at the skytrain station and I remembered that we didn't get the receipt. I talked her into going back for it. It's about 6 right now and we both walked back into the store, I asked the second lady for the receipt and she hands it to my friend. I tell her that both of us have stomach aches so she calls for "Aki" and we find out later that's the first waitress that approached us. She comes over again with this HUGE smirk on her face, "what?" Me : We both have stomach aches Her : So? This is all you can eat. Me : Both of us starved ourselves all day so we could get the most out of our all you can eat, we didn't eat ANYTHING all day. She shrugged and didn't say anything. Me : I'm implying that your food is giving us stomach aches. She shrugged again and didn't say anything. Me : Do you want me to report you to the BBB? Her : Go ahead. My friend told me to ask for her name and she replied with "why?" I told her it was so I could report her to the BBB, she smirked again and said "Aki." This is honestly the worst service i've received, we waited for over 90minutes for our food and ate for 20~30minutes max. Not a single apology from "Aki."